Frequently Asked Questions

We keep our fee structure completely transparent. As of March 2026, an initial chiropractic consultation is R750 if you pay with cash, or R800 if you settle by credit card. Follow-up chiropractic visits are R650 for cash and R680 for card. For babies and infants under one year old, the first consultation is R500 and follow-ups are R450. Therapeutic reflexology (which includes a full one-hour foot, hand, and Vacuflex boot session) is R450 for your first visit and R420 thereafter. Biokinetics starts at R500 for an initial 45-minute assessment and R400 for one-hour follow-ups. The slight difference between cash and card rates on chiropractic visits simply covers the merchant banking fees charged on card transactions, allowing us to pass those savings straight back to patients who pay in cash.

We are a private-rate practice, which means accounts are settled directly after your appointment using cash or card. Once paid, we give you a detailed invoice complete with all the required ICD-10 diagnostic codes and practice numbers so you can claim back from your medical aid savings in minutes. However, if you prefer that we submit the claim directly to your medical scheme on your behalf, we are happy to do so for a R100 administration fee per appointment. All our practitioners are fully registered with the AHPCSA or HPCSA and recognised by major South African medical schemes, including Discovery Health, Momentum, Bonitas, and Medscheme.

Yes, in almost all cases you will receive hands-on treatment during your first visit. Your initial consultation takes roughly 40 minutes so we never have to rush. We start with a friendly chat about your pain, medical history, and daily work or sports habits. Next, your chiropractor performs a physical, orthopaedic, and neurological examination to find the exact source of your discomfort rather than just guessing. Once we explain what is going on in plain English and make sure it is completely safe to proceed, we move straight into your treatment—which usually combines gentle joint adjustments, soft tissue release, or dry needling—before giving you simple advice for home.

Not at all! That is an old myth we love to bust. How often you visit us is always 100% your choice. Most patients come to see us to fix a specific ache or injury, which typically takes anywhere from two to four sessions depending on how long the problem has been brewing. Once you are moving comfortably without pain, our job is done and we send you on your way with exercises to keep you strong. Some of our patients—especially desk workers, trail runners, and mountain bikers around Pietermaritzburg—choose to pop in every month or two for a routine check-up simply because they love how loose and mobile it keeps them feeling, much like servicing your car.

Absolutely. You are always in complete control of your treatment. While traditional adjustments (which create that harmless little 'pop' as gas bubbles release inside the joint) are very gentle and effective, they are just one tool in our kit. If you dislike that sensation, simply tell your chiropractor at the start of your visit. We can easily treat your spine and joints using low-force mobilisation, drop-piece tables, myofascial trigger point therapy, dry needling, stretching, and strapping without ever 'cracking' a single joint.